Employee engagement is alarmingly low in many organizations.
Ready for a shocking stat about exactly how low?
Gallup's 2023 data reveals that only 3 out of every 10 employees are truly engaged—indicating a concerning level of disinterest or even a proactive job search among the majority.
While conducting employee surveys is essential, I understand you don't have time to do them in-house.
As the People Operations Lead at FlexOS, I've conducted my fair share of employee surveys, and so I put my thoughts together on the options available.
Below are 17 amazing options for letting survey companies' experts run your survey:
- Culture Amp
- People Element
- SelectionLink
- Lattice
- Qualtrics
- Microsoft Viva Glint
- Workproud
- Achievers
- BambooHR
- Connecteam
- ClearCompany
- CultureMonkey
- Jotform Enterprise
- Leapsome
- Sparkbay
- SurveySparrow
- Trakstar
Top 7 Employee Engagement Survey Providers
Let's first dive into our top seven Employee Engagement Survey Providers:
FEATURED: Culture Amp
Culture Amp is a renowned employee engagement survey provider helping employers measure and improve employee engagement. They bring expertise in survey design and administration, ensuring that your surveys capture the essential aspects of engagement.
When you partner with Culture Amp, you get access to over 30 science-backed and customizable survey templates. You can also benchmark you results with 1.1 billion data points collected from companies around the world, which activates actionable insights backed by people science.
Its user-friendly survey distribution platform encourages high participation rates among employees and improve DEI, onboarding, offboarding, and other facets of the employee lifecycle.
6,500 companies including Canva, Etsy, McDonalds, and Intercom partner with Culture Amp for surveying their 25 million employees. G2 just named Culture Amp the #1 leader in their Enterprise Performance Management Systems, and a Forrester study found that the ROI of the platform is 311%.
Best For: Employee-centric companies who care about data to drive a better culture.
2024 Features: Culture Amp is now also a leading performance management tool, with features including peer feedback, OKR tracking, 1-on-1s and Skills Coaching.
Culture Amp also beefed up its data game: it acquired people analytics platform Orgnostic, which will unlock business-critical insights by collecting, cleansing and synthesizing people data from disparate sources across the employee lifecycle. In July 2024, Culture Amp officially announced that it's now offering detailed people analytics.
Pricing: From $4 per user per month.
(Featured partners may be supporting FlexOS financially. They enable our mission to deliver a happier future of work.)
2. People Element
People Element is a Denver-based consultancy for 360 reviews, exit, employee engagement, and employee satisfaction surveys. The team at People Element supports companies in designing, running, and analyzing surveys.
HR leaders who've worked with People Element shared that they experience exceptional customer service, expert guidance, and an easy-to-use platform, making it a great option.
People Element has pre-drafted surveys that you can edit, but can also help you run a custom-designed survey to measure and improve employee engagement and retention. (In fact, their motto is that you'll "Understand your people like never before.")
One customer said:
"Our experience with People Element and the staff was outstanding. We were so pleased with the entire engagement survey process. The team led us through the process and the analytics were great. We are so happy with the results we’re gearing up for the next survey push."
If there ever was a glowing recommendation!
To boost efficiency, People Element even integrates with your HRIS like ADP, Paylocity, Workday, and UGK. Great for busy human resources teams!
Best For: U.S.-based companies who want hands-on support from an experienced team.
Pricing: People Element does not provide pricing, and asks companies to reach out for a quote.
Check out People Element here.
3. SelectionLink
SelectionLink is another U.S.-based Employee Survey Company that offers both the consulting services to design employee surveys, and the tech platform to deliver them.
Customers who've worked with SelectionLink highlight the sophistication of the team and their ability to use survey data to get the most out of the best talent a company has, as well as boost retention.
SelectionLink stands out for it's focus on the entire employee lifecycle, from recruiting to exit interviews. It's also renewed its focus on in-person employee surveys as AI could affect online survey results.
Best For: U.S.-based companies who want hands-on support from an experienced team.
Pricing: SelectionLink does not provide pricing, and asks companies to reach out for a quote.
Check out SelectionLink here.
4. Lattice
Lattice is an employee engagement survey provider known for its expertise in helping employers effectively measure and improve engagement levels.
They offer comprehensive survey solutions, from survey design and administration to distribution and analysis. Lattice's user-friendly survey platform ensures employees' ease of participation.
As one of the leading engagement survey providers, Lattice offers Pulse Surveys, Onboarding and Exit Surveys, eNPS polls, and deep-dive engagement surveys that help you get to the bottom of how you improve your company's employee experience.
With their advanced data collection and analysis capabilities, Lattice provides actionable insights and clear visualizations to help you make informed decisions. They support the development of personalized action plans to address engagement gaps and create a positive work environment.
I like that Lattice focuses on uncovering what drives your top performers. Its performance and engagement metrics help you understand how to optimize employee experiences for peak performance.
Best For: Medium to large companies looking for a comprehensive solution combining performance management and employee engagement.
Pricing: $11 per person per month, with a $4,000 annual minimum.
Check out Lattice Employee Engagement Surveys here.
5. Qualtrics
Qualtrics is a well-established employee satisfaction survey company that lets you measure and enhance engagement within your organization.
They specialize in survey design and administration, ensuring that your surveys capture the key drivers of engagement. Qualtrics' robust survey distribution system ensures high participation rates among employees.
With Qualtrics, you can leverage advanced analytics and machine learning capabilities to uncover valuable patterns and correlations within your survey data, enabling you to take targeted actions to improve engagement. Key features of the platform include:
But while powerful, both the complexity of the platform and the price tag make it not an ideal candidate for smaller companies.
Best For: Organizations that need robust survey capabilities and detailed analytics and insights. (Not highly recommended for startups due to its complexity.)
Pricing: From $1,500 to $5,000 a year. Some survey tools are free.
Check out Qualtrics Employee Engagement Surveys here.
6. Microsoft Viva Glint
Microsoft Viva Glint (previously Glint) is an employee engagement survey provider that helps you measure and improve team engagement levels.
Based on People Science, Glint surveys accurately capture the pulse of your organization, but rather than having to use a stand-alone platform, it works right out of Viva.
Glint also offers pulse surveys and real-time feedback tools to continuously monitor and address engagement throughout the year, fostering a culture of ongoing improvement and employee development.
Glint's user-friendly survey distribution platform makes it easy for employees to participate, as it integrates directly with Microsoft tools like MS Teams and the Viva suite.
They excel in data collection and analysis, providing comprehensive reports and actionable insights.
Best For: SMEs and Enterprises requiring real-time feedback and a focus on employee well-being.
Pricing: $2 per employee per month, based on an annual commitment.
Check out Microsoft Viva Glint for Employee Engagement Surveys
7. WorkProud
WorkProud is an employee engagement survey vendor that empowers employers to measure and improve team engagement.
They offer expertise in survey design and administration, ensuring that your surveys capture the essential elements of engagement, recognition, well-being, and more.
Besides this, WorkProud's user-friendly survey distribution system encourages high participation rates.
They excel in data collection and analysis, providing detailed reports and actionable recommendations. Another focus is on ensuring that survey data is used to impact the entire employee experience, including wellbeing, inclusivity, and engagement.
WorkProud also supports developing customized action plans to address your specific engagement challenges, making them one of the leading employee engagement survey companies.
Check out WorkProud Employee Surveys
Who is the best employee engagement survey provider?
So these are the top employee engagement survey vendors that you can consider investing your time and money in 2024.
By choosing the vendor that best aligns with your organization's needs, you can unlock the full potential of employee engagement and drive positive change within your workplace.
Based on your specific requirements and organizational goals, consider the following recommendations when choosing one of these employee survey companies:
- For the most hands-on support, especially if you're based in the U.S., work with People Element or SelectionLink.
- If you value customized surveys and benchmarking data, Culture Amp is a strong option.
- For comprehensive survey solutions and personalized action plans, consider Lattice.
- If advanced analytics and machine learning capabilities are important to you, Qualtrics is worth exploring.
- If real-time feedback tools and pulse surveys are interesting, Microsoft Viva Glint, Lattice, and Culture Amp are great choices.
- For a well-rounded solution covering survey design, distribution, and analysis, WorkProud is a reliable option.
Others
There are many other employee engagement companies, especially locally.
We don't have enough data on them, but I'll list them here if you want to explore beyond our top 7.
8. Achievers: is a solution focused on recognition.
9. BambooHR: an HRIS with a survey module that can help you with actionable recommendations and strategies to enhance employee engagement.
10. Connecteam: offers pulse questions and dynamic dashboards to track feedback over time.
11. ClearCompany. offers survey customization and deep strategy consulting.
12. CultureMonkey. A survey solution with over 50 ready-to-go survey templates.
13. Jotform Enterprise: A solution focused on mobile forms.
14. Leapsome: offers pulse surveys to get continuous real-time feedback.
15. Sparkbay: has AI-powered analytics to turn survey data into easy to understand reports.
16. SurveySparrow: let's employees "chat" with the survey.
17. Trakstar: lets you explore engagement scores, response rates, comments, and trends.
Remember to understand and weigh the pricing, customer support, and integration capabilities with your existing systems of the employee engagement survey vendors you shortlist before making a final decision.
If you select the best vendor for your organization's needs, you'll be on your way to conducting impactful employee engagement surveys and fostering a motivated and engaged workforce.
And that is what this is all about, after all.
Why do I need an employee engagement survey provider or survey companies?
For leaders and businesses, understanding employee satisfaction and engagement is the driving force behind strong employee engagement, employee productivity, and maybe most importantly, happiness at work. Not to mention better retention and overall business performance.
Conducting employee engagement surveys via survey companies is essential, as they:
- assess satisfaction levels
- pinpoint engagement barriers
- inform employee engagement strategies to enhance engagement.
However, these surveys can be resource-intensive and complex, posing challenges for those with limited resources or expertise.
Having led these efforts, I understand these challenges firsthand.
That's why in this article, I've highlighted the advantages of leveraging such vendors to navigate the intricacies of in-house surveys.
With these survey providors, you can capitalize on their expertise and services to maximize the impact of your employee engagement initiatives.
Reasons to work with an employee engagement survey provider
We know that you're a superhuman and potentially could do everything yourself.
Still, working with an employee engagement survey vendor can provide several benefits for hybrid and remote managers like yourself:
- Expertise: Employee engagement survey vendors specialize in creating and administering surveys that accurately measure engagement. Their expertise ensures that you receive reliable data.
- Customization: Vendors offer customizable surveys tailored to your organization's unique needs, allowing you to gather insights specific to your workforce.
- Benchmarking: Many vendors have access to industry benchmarks, enabling you to compare your organization's engagement levels with others in your sector.
- Confidentiality: Employees may feel more comfortable providing honest feedback to a third-party vendor, ensuring confidentiality and reducing response bias.
- Data Analysis: Vendors often provide in-depth data analysis, helping you identify trends and areas for improvement in your team's engagement.
- Actionable Insights: Vendors can offer recommendations and action plans based on survey results, aiding in implementing strategies to boost employee engagement.
- Time Efficiency: Outsourcing survey management saves you time and allows you to focus on other important aspects of managing hybrid and remote teams.
- Technology: Vendors use advanced survey platforms and tools to streamline the survey process and enhance data collection and analysis.
By partnering with an employee engagement survey vendor, you can access valuable data-driven insights that create a more engaged and productive remote and hybrid team without having to do all the work yourself.
What to consider when choosing your provider
Choosing an employee engagement survey vendor is a strategic decision that can significantly influence the effectiveness of your engagement initiatives.
I suggest considering at least these three key determinants when selecting a vendor:
- Expertise and Specialization: Look for vendors with a proven track record in your industry or similar workforces (e.g., remote or hybrid teams). Their experience will translate into more relevant survey design and actionable insights. They should also have a deep understanding of employee engagement dynamics and the ability to translate survey data into meaningful strategies.
- Customization and Relevance: The ability to customize surveys to align with your company's specific challenges, culture, and engagement goals is crucial. The vendor should not only provide a one-size-fits-all solution but should work with you to tailor surveys that reflect your organizational values and can accurately measure the aspects of engagement that matter most to your team.
- Data Analysis and Actionable Insights: A vendor should offer robust analytics and benchmarking capabilities. They should provide a clear analysis that highlights areas of concern and offers concrete, strategic recommendations for improvement. The ability to compare your data with relevant industry benchmarks is also a key advantage.
Remember, the right vendor should partner in your engagement strategy, providing expertise, tailored solutions, and in-depth analysis that leads to effective action plans.
What Does an Employee Engagement Survey Provider Offer?
Before we explore the top employee engagement survey vendors, be sure to explore our in-depth strategies and best practices in employee surveys to improve workplace engagement and satisfaction and let's understand what they bring to the table.
Employee engagement is essential if you're a dedicated manager striving to take your business to the next level but also caring about your colleagues and team.
Consider partnering with a survey vendor who can offer valuable services to support your efforts. Here are some of the benefits you can expect:
Survey Design and Administration
These vendors create well-structured surveys that cover crucial aspects of engagement, such as job satisfaction, work-life balance, communication, and growth opportunities. They will ensure your survey questions are focused and aligned with your goals.
Seamless Survey Distribution
Vendors will handle the logistics of survey distribution, providing user-friendly online platforms or email systems. This simplifies the process and encourages employee participation.
Data Collection and Analysis
Vendor employee engagement surveys collect and analyze survey data using advanced tools and methodologies. They will provide valuable insights, allowing you to make informed decisions and take targeted actions to improve engagement.
Benchmarking and Comparative Data
Vendors will offer access to benchmarking data, enabling you to compare your engagement levels with industry standards or similar companies. This context helps you identify areas for improvement and set realistic goals.
Action Planning and Support
Vendors will guide you in translating survey results into actionable strategies. They help identify priorities, create tailored action plans, and provide ongoing support to implement effective engagement initiatives.
So by leveraging the services of an employee engagement survey vendor, you can streamline your survey process, gain insights, and receive support in improving engagement. With their expertise, you can navigate the complexities and drive your business forward.
Frequently Asked Questions
What is an employee engagement survey?
An employee engagement survey is a well-organized questionnaire or assessment that is intended to measure the degree of engagement and satisfaction among employees in an organization.
Employee engagement surveys are usually carried out periodically (see also below) and aim to collect feedback from employees about their experiences, attitudes, and feelings regarding their work environment and their position within the company.
The ultimate goal of these surveys is to help the organization understand how to improve employee satisfaction and engagement, which can lead to better performance and productivity.
How much does an employee engagement survey cost?
Running an employee engagement survey can be free, depending on what you're trying to get out of it.
There are many ways to get insights on your team with a simple Google Form or other free employee survey tools. If we're talking about a large study amongst many team members or employees, then you'll likely be looking at higher costs.
How many companies do employee engagement surveys?
Most companies measure employee engagement on at least an annual basis, which aligns with the recommendation from Great Place to Work. According to research from Decision Wise, 45 percent of companies measure engagement each year, and 18 percent measure engagement every 18-24 months.
What's the difference between using an employee survey vendor and a survey tool yourself?
Employee survey vendors offer specialized expertise, customized survey design, streamlined distribution, and advanced data analysis, while survey tools provide basic survey creation and distribution capabilities. Vendors bring comprehensive services that may be challenging to achieve with a survey tool alone.
Should I use an employee survey vendor?
You should use an employee survey vendor for more resources or expertise. Vendors offer survey design, distribution, data analysis, benchmarking, and action planning support, providing accurate insights and streamlining the survey process.
What is the cost of employee engagement vendors?
Well, costs vary based on organization size, services required, and vendor pricing structures. We suggest contacting vendors directly for pricing details and customized quotes.
How long does it typically take to get survey results and reports?
Timeframes vary based on survey complexity, participants, and vendor processes. Discuss expected turnaround time with vendors to understand when you can expect results and reports.
Ready to take advantage of working with an employee survey vendor? Speak to the experts at Culture Amp and get started today:
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