After the first week back at work, we’ve already heard about so many changes. The hybrid-remote-return-to-office topic remains hot, especially with some big giants enforcing RTO mandates this week. As our Future Work alumnus Brian Elliott aptly said, “Leaders who are focusing on how people work, not where, aren't just doing it because their employees want flexibility.” I still believe in that, but it’s worth considering if there are hidden perspectives we need to hear—both from leadership and employees.
We’re hosting an upcoming event, The Great Debate, on 29th January, where this exact topic will be explored. Let me know if you’d like to be part of this important discussion.
On another note, this week’s highlight is the Future of Jobs Report 2025 from the World Economic Forum. It’s fascinating to see how workplaces are evolving and how much has shifted since the last report two years ago. The report dives into key forces like AI and Big Data, Upskilling and Continuous Learning, and Adoption. Let’s unpack these findings and explore what they mean for HR together!
WORLD ECONOMIC FORUM: The Future of Jobs Report 2025. What does it mean to HR?
The Future of Jobs Report 2025, published by the World Economic Forum, provides a comprehensive analysis of the evolving landscape of work as we approach the end of the decade. This edition explores the major shifts reshaping industries and jobs, driven by advancements in generative AI and broader technological innovation. It highlights five key forces transforming the global labor market:
- Technological change (AI/automation reshaping jobs)
- Economic uncertainty (market-driven workforce adjustments)
- Geoeconomic fragmentation (trade and labor mobility shifts)
- Green transition (demand for sustainable practices/jobs)
- Demographic shifts (aging populations and workforce changes)
Macrotrends Shaping Business Transformation
- Key macro trends driving business transformation include digital transformation (60% of employers view it as pivotal), the rising cost of living, higher prices, and inflation (50%), and sustainability efforts as prioritizing carbon reduction (47%).
- From 2025 to 2030, 86% of employers expect AI and information processing to drive transformation, while 58% anticipate significant impacts from robots and autonomous systems. 41% see advancements in energy technologies as key.
Job Market Projection
- The global labor market is projected to see a net loss of 14 million jobs by 2030, with 69 million jobs created and 83 million displaced. Growth is expected in technology, healthcare, and green jobs, with roles like AI specialists, data analysts, and sustainability experts thriving. Meanwhile, jobs in manufacturing, administration, and roles like cashiers and assembly workers are set to decline due to automation.
- The report stresses the need for a balanced human-machine collaboration, urging businesses to invest in reskilling and upskilling to prepare workers for a tech-driven future.
Skills in Demand
- The workforce is rapidly evolving, with surging demand for skills like AI and Big Data, driven by data strategies and automation. Networks and Cybersecurity are critical as organizations prioritize digital security, while Technological Literacy is now essential across all sectors. Other growing skills include creative thinking for innovative problem-solving, resilience and flexibility to adapt to rapid changes, and curiosity and lifelong learning to stay competitive in a fast-paced job market.
- The ten core skills for 2025 emphasize key competencies to meet evolving labor demands. These include analytical thinking for data-driven decisions, resilience and flexibility to adapt to change, and leadership to drive collaboration. Creative thinking fosters innovation, while motivation, self-awareness, and technological literacy enhance personal and technical proficiency. Interpersonal skills like empathy and active listening improve communication, and curiosity and lifelong learning support ongoing development. Talent management strengthens workforce growth, while a strong service orientation ensures customer satisfaction.
- Stable skills such as dependability, attention to detail, and global citizenship remain relevant but may see slight declines. Meanwhile, automation is diminishing the need for skills like manual dexterity, endurance, and quality control, reflecting the shift toward mechanization.
- To address these shifting demands, 86% of employers plan to self-fund workforce training, 27% will leverage free resources, and 20% seek government funding. Training investments are aimed at boosting productivity (77%), improving competitiveness (70%), and retaining skilled talent (65%). Employers also prioritize transitioning employees into evolving roles (52%), enhancing talent mobility (48%), and attracting diverse talent (19%).
Workforce Development Strategies and AI Adoption
- Barriers to transformation in the workforce highlight critical challenges, with 66% of employers citing skills gaps in the labor market as a key issue, followed by 46% pointing to resistance to change within organizational culture. Regulatory frameworks (40%), economic uncertainty (34%), and geopolitical factors (30%) further complicate efforts.
- To address talent availability, businesses are focusing on supporting employee health and well-being (37%) and providing effective reskilling and upskilling opportunities (27%). Improvements in talent progression and promotion processes (26%), offering higher wages (25%), and tapping into diverse talent pools (24%) are also prioritized as strategies to build a resilient and adaptable workforce.
- Workforce strategies are evolving rapidly, with 85% of employers prioritizing upskilling to meet the demands of a tech-driven environment, while 73% focus on automating tasks and 63% aim to augment human capabilities with technology.
- Barriers such as skill gaps (63%) and resistance to change complicate implementation. AI adoption is driving reskilling (77%) and new hires (62%), with 49% of employers shifting business models to capitalize on AI opportunities. However, 41% expect workforce downsizing due to AI, highlighting the need for careful planning. Challenges to AI adoption include skill shortages (50%), leadership vision (43%), and high costs (29%).
⁉️ What's Your Take?
Below are my recommendations for HR priorities after reading the report. What are your thoughts?
- Upskilling and Reskilling: Prioritize comprehensive programs to address skills gaps, particularly in AI and technology.
- Diversity and Inclusion: Implement strategies to tap into diverse talent pools and integrate DEI into recruitment and retention practices.
- Employee Well-being: Focus on enhancing employee health and well-being to attract and retain talent.
- Flexible Work Arrangements: Develop policies that support remote work and accommodations for employees with caregiving responsibilities.
- Talent Progression: Improve progression and promotion processes, ensuring clear advancement pathways.
- Cultural Transformation: Foster a culture of change, innovation, and adaptability to overcome resistance.
- Technology Integration: Invest in technology that enhances workforce capabilities, particularly AI and emerging technologies.
- Data-Driven Decision Making: Use data analytics to inform HR strategies, focusing on employee needs and performance metrics.
- Leadership Development: Enhance programs to ensure leaders can effectively guide teams through change.
- Employee Engagement and Retention: Develop strategies to improve engagement and align practices with employee expectations.
Read the FULL Report HERE →
Your Weekly Must-Read Insights about the Role of HR in the Future of Work
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HOW HYBRID WORKS
Brought to you by Tactic
Welcome to this week’s How Hybrid Works, your go-to section for the latest updates in hybrid work, sponsored by Tactic.
Stay ahead of the trends with expert insights, case studies, and industry news designed to help HR, workplace, and people leaders thrive in the evolving work environment.
Does Innovation Require an Office Anymore?
Companies like Bluesky, Atlassian, Yelp, and Airbnb are redefining innovation and collaboration through flexible work models, proving that remote and hybrid setups can drive productivity and creativity.
Bluesky uses quarterly in-person gatherings and written proposals to foster collaboration, while
Atlassian leverages robust documentation and goal tracking to streamline workflows and accelerate product launches.
Data from Yelp and Airbnb highlight significant efficiency gains, with faster product rollouts and increased employee satisfaction under flexible policies.
As our Future Work alumnus Brian Elliott mentioned, "If you're still focused on ReturnToOffice mandates in the age of GenAI, you're burning energy on the wrong issue."
WFH Trends: Insights from Nick Bloom
Nick Bloom, a Stanford professor and our Future Work alumnus, presented at the American Economics Association's annual conference, highlighting trends and research on working from home (WFH).
The presentation covered three sections: the Current State of WFH, Thoughts on Managing Hybrid and Remote Work, and Eight Impacts on the Economy.
Some of the data provided showed that WFH rates vary significantly by region, with the highest in North America and the lowest in Asia, and by industry, peaking in Finance and Tech. And "Employees value hybrid work as much as an 8% pay increase".
✅ Quick Hits:
- Remote Companies Grow Twice as Fast: Workforce growth at remote and hybrid companies outpaces in-person firms, growing 0.6% vs. 0.3% since mid-2022. Digital Commerce leads with remote firms growing 2.8%, while in-person counterparts saw -2.1% growth. Remote jobs fill faster (42 vs. 45 days) and boost satisfaction, retention, and work-life balance, offering a clear edge in talent attraction and efficiency.
- Big Companies Continue Push for In-Person Work: WPP mandates four office days, with CEO Mark Read emphasizing "human connection, creativity, and relationships." JPMorgan Chase follows suit with five days, as CEO Jamie Dimon champions in-person work, stating there’s “nothing like face-to-face.”
THE FUTURE OF HR ROUNDUP
I follow and summarize the news that future-forward and people-centric leaders care about, so you don't have to.
This week:
HR Leaders Face Transformation
HR’s role is expanding as CEOs increasingly view HR leaders as strategic "chief simplifiers," tasked with streamlining complexities in hybrid work models, tech adoption, and workforce dynamics.
AI integration will redefine roles, with routine tasks automated and employees focusing on strategy.
With only 37% of business leaders trusting HR’s data, mastering workforce analytics is critical.
Additionally, reskilling over half the global workforce, navigating multigenerational teams, and fostering culture amid retention challenges will define HR’s transformative year ahead.
DEI: Shifting Focus Amid Political and Legal Tensions
In 2025, DEI efforts face heightened scrutiny, with companies grappling with legal and political pressures.
Experts emphasize specificity in DEI initiatives, urging leaders to align programs with clear business goals like recruitment, promotion, or culture enhancement.
Notably, organizations prioritizing inclusion and belonging—such as McDonald’s—are finding broader acceptance by reframing DEI to emphasize its universal benefits, including improved employee engagement and business outcomes.
✅ Quick Hits:
- Tackling Ageism: Flexible Careers and Bias Audits: Older workers earn just 80% of younger counterparts' pay ($58,600 vs. $73,700), a gap experts call "ageist and avoidable" (Pew Research). Bias audits, phased retirement, and employee resource groups can help bridge generational divides and foster inclusivity.
- January Resignation Rush Demands Retention Focus: Job applications spike 22% in January, with turnover costing up to 200% of salaries. Strategies like talent mobility, career growth, and mental health support aim to curb burnout and boost retention.
- AI and Culture Dominate Interviews as DEI Faces Pressure: DEI mentions dropped by 30%, even as discussions on "cultural fit" and "work-life balance" rose by 40%, and AI-related topics surged by 35% in job interviews.
⁉️ What's Your Take?
- AI’s Dual Role in Shaping Hiring Trends for 2025: While recruiters use AI to target niche talent—like executives with growth-track experience—job seekers exploit tools for mass applications, flooding inboxes with low-quality resumes. The rise of AI-generated deepfake candidates and auto-interview tools further complicates hiring. Yet, internal talent marketplaces and leadership development are proving essential for addressing talent shortages and boosting retention. Do AI’s benefits in hiring outweigh the challenges, or is it creating more complexity than clarity?
Your Weekly Must-Read Insights about the Role of HR in the Future of Work
The world of work is changing faster than the time we have to understand it.
Sign up for my weekly newsletter for an easy-to-digest breakdown of the biggest stories.
Unsubscribe anytime. No spam guaranteed.